We enable our residential and business clients to enjoy the many benefits of the intelligent home and office.

Tunnel Vision Technology PRIVACY POLICY

Last Updated: Nov 8th, 2013

This privacy policy (the "Policy") is intended to inform you of the types of information Tunnel Vision Technology ("we" or "us") collects, as well as our policies and practices regarding the collection, use, and disclosure of that information through the web pages at www.chicagocontrol4installer.com (the "Site").

Please read this Policy carefully, because by using the Site, you are acknowledging that you understand and agree to the terms of this Policy, and consent to the manner in which we may collect, use and disclose the foregoing information. If you do not agree to the terms of this Policy, please do not use the Site.

We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was updated. We encourage you to review this Policy from time to time to make sure that you understand how any Personal Information you provide will be used. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.

This Policy applies solely to information collected by the Site. It will notify you of the following:

What Information Do We Collect?

How Do We Use Your Information?

Do We Share Your Information?

Your Privacy Rights -- Access to and Control Over Information

How to Opt-Out of Targeted Advertising

Does This Policy Apply to Other Websites Linked To Or From the Site?

Do We Collect Information From Children Under the Age of 13?

What Steps Do We Take To Protect Your Information?

What Information Do We Collect?

  • Personal Information You Provide to Us - We only have access to and collect personal information (such as your name, date of birth, social security number, credit card number, mailing or billing address, telephone number, or email address, and email preferences (collectively, "Personal Information")) that you voluntarily give us via email or other direct contact from you. We will not sell or rent your Personal Information to anyone. We are the sole owners of the Personal Information collected on this Site.
  • Information Collected by Automated Means - Whenever you use the Site, we, as well as any of our third-party advertisers and/or service providers, may use a variety of technologies that automatically collect information about how the Site is accessed and used ("Usage Information"). Usage Information may include, in part, browser type, operating system, the page served, the time, how many users visited the Site, and the website you visited immediately before the Site. This statistical data provides us with information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they "click" on. Usage Information helps us to keep the Site fresh and interesting to our visitors and to tailor content to a visitor's interests. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.
  • Device Identifiers - In the course of collecting Usage Information we may also collect your IP address, MAC Address or other unique identifier (each a "Device Identifier") for the computer, mobile device, Wi-Fi card, or other technology (collectively, "Device") you use to access the Site. A Device Identifier is a number that is automatically assigned to your Device when you access a web site or its servers. Our computers identify your Device by its Device Identifier. When you visit the Sites, we may view your Device Identifier. We use this information to identify repeat visitors to our Site. We also may use this information to send you targeted advertisements and to enhance the Site. We may associate your Device Identifier with your Personal Information.

The technologies used on the Site, including Device Identifiers, to collect Usage Information may include, without limitation:

  • Cookies - Cookies are data files placed on a Device when it is used to visit the Site. We may use cookies to collect and store certain information about you. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them).
  • Web Beacons - We may also include web beacons (also known as web bugs, Internet tags, pixel tags, tracking pixels and clear GIFs) with the content and ads that we deliver to you, which we will use to collect information regarding your interaction with our content and ads. A web beacon is a transparent graphic image placed on a web page or in an email, which indicates that a page or email has been viewed or that an email has been forwarded. In addition, a web beacon allows third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. A web beacon may also tell your browser to get content from another server.

Cookies and web beacons (together, "Site Cookies") may enable us to track and target the interests of our users to enhance the experience on our Site, track user actions/behavior on our Site and track the effectiveness of ads.

ReachLocal

We also work with a company called ReachLocal, which assists us in advertising our products and/or services. One of the products that we may purchase from ReachLocal is a retargeting product, which enables ReachLocal to show you advertisements for our Site when you visit other sites in the ReachLocal network or in third-party networks. ReachLocal is able to do this through the use of cookies that are provided by ReachLocal through its third-party partners ("Advertising Cookies"). The sole use of the Advertising Cookies is to show you advertisements for our Site; they are not being used to target you in any other way. Moreover, ReachLocal does not link or otherwise connect the information in the Advertising Cookies to any Personal Information that you may have provided.

Please note that ReachLocal retains the ability to access all information that is retained in the ReachLocal Platform for purposes of quality assurance and campaign assessment.

If you have any questions regarding ReachLocal and/or the Advertising Cookies, you are encouraged to contact ReachLocal at privacy@reachlocal.com.

Analytics

We use two products to analyze activity on our site. We use ReachLocal's tracking technology and/or Google Analytics to understand how users use our site so as to enhance the user experience on our Site. If you wish to opt-out of ReachLocal's tracking technologies, go to http://www.reachlocal.com/trackingopt-out, and if you wish to opt-out of Google Analytics, go to https://tools.google.com/dlpage/gaoptout?hl=en-GB.

How Do We Use Your Information?

We will use your information to respond to you regarding the reason you contacted us. We will also use your information as follows:

  • Registration - A user may need to first complete a registration form in order to use the Site. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our Site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
  • Orders - We may request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this contact information to contact you.
  • Surveys and contests - From time-to-time, our Site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.
  • Customer Service - Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Policy.
  • Chat – Our Site may use chat functionality to enable direct communication with you through our Site. We will primarily use such information to assess your needs and to gain your contact information so that we may contact you to further discuss our products and/or services.

Do We Share Your Information?

We will not trade, rent, share or sell your Personal Information to third parties, unless you ask or authorize us to do so.

Unless you ask or provide your consent to do so, we will not share your Personal Information with any third party outside of our organization, other than with our service providers, including as necessary to fulfill your request, e.g. to ship an order. Only employees who need the Personal Information to perform a specific job (for example, billing or customer service) are granted access to Personal Information. The computers/servers in which we store Personal Information are kept in a secure environment.

We may share aggregated demographic information with our partners and advertisers. This is not linked to any Personal Information that can identify any individual person.

We will disclose Personal Information when we believe in good faith that such disclosures (a) are required by law, including, for example, to comply with a court order or subpoena, or (b) will help to: enforce our policies; enforce contest, sweepstakes, promotions, and/or game rules; protect your safety or security, including the safety and security of property that belongs to you; and/or, protect the safety and security of our Site or third parties. In addition, if Tunnel Vision Technology or all of its assets are acquired, all of the data collected by us through the Site and through other means and services provided by us would be among the transferred assets.

Your Privacy Rights -- Access to and Control Over Information

We offer you choices regarding the collection, use, and sharing of your Personal Information. If you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at the email address or phone number given on our Site. We do not charge for this service, and your opt-out request will be processed within 30 days of the date on which we receive it.

You can do the following at any time by contacting us via the email address or phone number given on our Site:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Notify us if you do not want us to share your Personal Information for marketing and promotional purposes.

How to Opt-Out of Targeted Advertising

You can set most web browsers to notify you if you receive a cookie, or you may choose to block cookies, though either of those actions may affect the use of our Site. If you prefer to not receive targeted advertising, you can opt out of some network advertising programs that use your information. To do so please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices/. Please note that even if you choose to remove your information (via opting out), you will still see advertisements while you are browsing online. However the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The DAA Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies' pages where you can opt-out of receiving targeted advertisements from companies.

While the Site does not currently respond to ‘Do Not Track’ signals submitted by your browser, you can opt out of any of the Advertising Cookies at any time by simply visiting http://www.reachlocal.com/opt-out to adjust your preferences on placement of Advertising Cookies currently used in connection with ReachLocal’s remarketing product. You can also find out more about your ‘Do Not Track’ options by visiting http://www.allaboutDNT.com.

Does This Policy Apply to Other Websites Linked To Or From the Site?

The Site may contain links to other websites. Any Personal Information you provide on linked pages or sites is provided directly to that third party and is subject to that third party's privacy policy. This Policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of these websites or any other sites that are linked to or from the Site. We encourage you to learn about their privacy and security practices and policies before providing them with Personal Information.

Do We Collect Information From Children Under the Age of 13?

The Site is not intended for use by children under the age of 13, and Tunnel Vision Technology does not knowingly collect or use any Personal Information from such children. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such Personal Information from our database.

What Steps Do We Take To Protect Your Information?

We take measures designed to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We provide physical, electronic, and procedural safeguards to protect Personal Information we process and maintain. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. To protect the confidentiality of Personal Information maintained in your account, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately if you believe your password has been misused.

Miscellaneous

This Policy and the privacy practices of Tunnel Vision Technology will be subject exclusively to the laws of the State of Illinois in the United States. Tunnel Vision Technology makes no representation that this Policy and our practices comply with the laws of any other country or jurisdiction. Users of the Site who reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using the Site, you consent to the transfer, processing and use of your information outside your country.

Questions?

If you have any questions about this Policy, please contact us at 1640 W Hubbard St. #200, Chicago, IL 60622, (312) 829-9145

How Home Automation Makes It Safer for Kids to Stay Home Alone

Home automation has many benefits, but one you may overlook until it is actually installed is that it can make your kids safer when they are home alone. For parents, home automation can bring some much-needed peace of mind. Here are some of the safety advantages of automation.

See When Your Kids Make It Home

If you have kids who come home alone from school while you’re at work or kids who will be coming home alone while you’re out somewhere, you can use the security features of your home automation system to make sure they make it into the house safely. Check in on your wireless security camera feed to see if they are in the house or find out when the door has been opened. If your kids come home and they have forgotten a key, you can even unlock the door for them remotely.

Get Security Alarm Alerts

If there is a problem in your home that causes an alarm to go off, you will get an alert on your smartphone, so you know immediately that there is an issue. Find out if a fire alarm sounds or if your home security system has been triggered, and use your home security cameras to see what is happening in real time for your own peace of mind. You can also communicate with the security company if your kids do need assistance.

Lock Up from Anywhere

If your kids have a habit of entering the house and leaving the door open, you can quickly lock up behind them, no matter where you are. You can also turn on outdoor lights or switch on some lights inside if your kids are coming home to an empty house after dark.

Enjoy the peace of mind that home automation can bring by contacting TVTI today. We can help you select the right smart home system in Chicago for your house that incorporates all of your preferred features. To learn more about home automation systems or to start designing your own smart home, please call (312) 265-3760.

Troubleshooting Conference Room Technology Problems

hahahahThe best way to get in front of issues with your conference room is to work with an office automation specialist who can help you build a more functional space. Here is a look at some common issues that arise with conference room technology and what you can do about them.

Connection Problems

Connection issues are at the core of many problems in the conference room. A reliable connection is an absolute must for a meeting space, whether you need to pull up presentations or video chat with your remote team. The best way to troubleshoot connection issues is to reduce the chance of having them in the first place. Your office automation expert can help you ensure that your conference room is wired for success so that everyone in your conference space can connect all of their devices with ease.

Display Screen Problems

Another common issue with conference rooms is poor quality screens that make it difficult to view presentations effectively. You can prevent these issues by installing digital screens or video walls that display high-resolution images that can be clearly viewed from all areas of the room. Combining these screens with your office automation system allows you to control them from any smart device.

Poor Lighting

Lighting might not seem like a technology issue, but it is an issue that technology can fix. Office automation systems make it easy to control lighting and window shades in the conference room with a few clicks, so you can turn up the lights when people need to read, dim them for video presentations, and draw the blinds to reduce glare during a video conference.

If your conference room is prone to chaos, let TVTI help. Schedule a consultation with one of our experts to explore your options for office automation in Chicago by calling (312) 265-3760.

How to Upgrade Your Movie Night Experience

With the right home theater system, the best movie house in town could be your house. Using everything from wireless surround sound to wide screens and smart home controls, upgrading your home movie night is easier than you might think.

At TVTI, our experts can help you build the perfect home theater system from the ground up, selecting the right features for your space and preferences. We’ll help you pick the right number of speakers, the right size screen, and the right lighting for the shape and size of your room, so you get the ultimate movie experience every time. Smart home technology means that, after your home theater installation, you can control the system with just a few clicks of your mobile device.

Let TVTI help you make your home theater system dreams a reality. Take the first step towards home theater installation in Chicago today by calling us at (312) 265-3760.

Mistakes to Avoid When Planning Your Custom Home Theater

Home theater systems and home theater rooms give you the chance to relax at home while watching your favorite movies and shows. However, you may not relax if you make common mistakes like placing the television screen in the wrong location. Let’s take a look at other common mistakes you can avoid for your custom home theater.

Mistake #1: The television is placed in an awkward position.

There are several ways that you can position your television screen so it becomes awkward to watch. If you hang the screen on the wall, then keep in mind where your chairs are located. If you have to strain your head up to watch the screen, then it is in an awkward position. If people can only reach other areas of your home by walking in front of the screen, then it should be moved to a different location.

Mistake #2: The equipment is not connected to a surge protector.

You will likely put a lot of time and effort into planning your home theater system, so it should be protected at all costs. Never forget to use surge protectors for all of your cords. Surge protectors will keep your investment, and your home, safe in the event of a power surge from a storm or faulty wiring.

Mistake #3: The space is too small for surround sound.

Home theater speakers and wireless surround sound should be installed in key areas around your home theater room. If the room is not big enough, or your speakers are hidden behind furniture, then you will not gain the full benefits of a surround system. Consider the size of your theater room and the potential placement of your surround system before installing it.

The experts of TVTI. will help you plan and install the perfect home theater system in your Chicago home. We have the technology and expertise to advise you on the proper equipment and placement to achieve the best home theater experience. Please call us at (312) 265-3760 to get started on your home theater.

The Versatility of Digital Signage

Digital signage is a way for businesses to display various messages and pieces of information to their employees and customers. These messages will appear on a screen that is controllable through a quick and easy system. Restaurants, retail stores, and commercial buildings can all make use of digital signage. Read on to learn more about the versatility that comes with digital signage.

Display Restaurant Menus

Many restaurants have changing menus, or they display menus outside of the building to bring in diners. Digital signage allows restaurant chefs and managers to easily update their menus as specials are offered or items change. Digital signage also offers a bright and attractive display for customers to easily read during the day or at night. Customers can examine outside menu displays to learn the restaurant’s cuisine choices, and they can come in prepared to order their meals.

Showcase Internal Communications

Large companies need a quick and effective way to communicate various messages like employee achievements, company updates, and motivational quotes. Digital signage offers a large, bright, and attractive display that employees can look at throughout the day. Companies can install and control multiple signage displays to keep employees updated wherever they are in the building. For example, a signage screen can be placed in the employee lounge, by timeclocks, and next to employee cubicles. Each screen can be independently or simultaneously changed for convenience.

Advertise Company Specials

Customers often enter a retail store when they see a noticeable sign or special discount. Digital signage is a great way to attract customers into stores, because the screens are often bright and noticeable. Store managers also have the option to easily change and update store discounts or specials as they choose. Digital signage allows for managers and employees to better focus on their products and customers than having to change out paper signage.

TVTI offers more than digital signage to companies. We can install wireless security cameras, commercial lighting control systems, and office automation services in Chicago. Please call us at (312) 265-3760 to learn more about our commercial services

Why Should Homeowners Know Their Energy Consumption?

When homeowners know how they are using energy to run their households, then they can change their daily habits to lower their energy bills and reduce their carbon footprint. Homeowners can use home automation and climate control technology to find this information and use it to their advantage. Continue reading to learn why knowledge about energy consumption is vital.

There is smart technology that gathers hours of climate control data and provides individual customers with this information. Homeowners can see the different times of day or regular habits that may cause them to use more energy than they need to. Homeowners can use this knowledge and automation technologies to change when lights come on or when an air conditioner turns off. These small changes can save homeowners hundreds of dollars in energy consumption, and it can reduce the amount of carbon emissions expelled from their homes.

Homeowners and business owners can save money and the planet when they partner with TVTI. We have smart home and office automation equipment to regulate temperature and lighting. Please call us at (312) 265-3760 to speak with an expert about our climate control and home automation systems in Chicago.

Take a Tour of a Control4 Home

Home automation is the way of the future, because everything can be controlled with a touch of a button from one device. Home automation gives homeowners a personalized, smart home that monitors a home’s climate, home theater, and light settings. Read below and watch the video for a look at a smart home by Control4.

Control4 home automation gives homeowners access to almost every piece of equipment in a house through one device. This system also anticipates homeowners’ preferences when they return home or press an individual fob to a device. This smart home technology gives homeowners complete control over their homes and how they live their lives.

Let TVTI give you the smart home of your dreams. Our smart homes in Chicago will make your life easier and more enjoyable. We are available to set up your appointment at (312) 265-3760.

Avoid These Common Video Conferencing Mistakes

Technology is everywhere, and thanks to office automation, it’s propelling the workplace. You’ll still need to understand how to use your technology, especially when it comes to video conferencing. Please keep reading to learn about a few common video conferencing mistakes to avoid.

Failing to Speak Clearly

Office automation seeks to make things easier, but it’s still your job to use your technology properly. When you sit down for a video conference with a coworker, business partner, or potential investor, it’s important that you communicate clearly. Don’t eat a meal when video conferencing—in addition to being rude, talking with your mouth full can make it difficult for your conference partner to understand what you’re saying. You should also make sure your microphone is working before you start the conference so you can take care of any troubleshooting in advance.

Angling the Camera Improperly

Most of today’s computers, laptops, and mobile devices come with cameras built into them, but some people decide to use their own cameras for video conferencing. While the angle of the camera might not matter if you’re conferencing a friend from your smart home, it’s an important element to consider in a professional environment. It helps if your camera is positioned near the screen that you’ll be looking at, so you can replicate the same type of dynamic as a face-to-face conversation.

Choosing the Conferencing System

Video conferencing etiquette is easy to learn, and mistakes are easy to fix. If you make the wrong choices regarding your office automation and pick a subpar video conferencing system, backtracking may take a bit longer. Make sure you choose a reliable video conferencing system that won’t cut out in the middle of a meeting, and consider having your office automation professional install it for you.

For more help with video conferencing and office automation services in Chicago, feel free to contact TVTI or visit our website. We can employ our automation technologies in the home or the workplace, so you can enjoy maximum convenience wherever you go. Stop by our offices or call us at (312) 265-3760 to see what we can do.

Essential Reasons to Avoid a DIY Approach to Home Security

There are some projects that make sense to take on by yourself, but there are others that should involve the professionals. Installing your own home security system might not give you the results you’d hoped for, which can bring down the value of your property. If you’d rather save time and energy, read on for the essential reasons to avoid a DIY approach to home security.

Poor Results

Spending an entire day trying to rig up a home theater system only to find out that you’ve done something wrong is frustrating, but it won’t be anything more than an inconvenience. When it comes to home security systems, on the other hand, the safety and security of your home and family are on the line. You won’t want to take any chances in this case, so it’s best to have the professionals install your new home security systems.

Lost Value

If you attempt to set up your home security system yourself and you don’t do a great job, the system won’t work to the best of its ability. This can take away from the value of your home, as it represents a job that potential buyers will have to fix if they decide to purchase your home. A professional installation, on the other hand, will be looked at as an asset rather than a project.

Lack of Time

It can take a while to set up your home security system if you’re doing it by yourself, and some people simply don’t have the time. That doesn’t make home security any less important, but you might not have the space to carve out of your schedule. The pros can have you set up in no time, so you can enjoy your security soon.

Are you ready to make the smart move and avoid a DIY approach to home security? Call TVTI at (312) 265-3760. You can count on our home security systems in Chicago to keep you and your family safe. You can also visit our website or our offices to learn about our home surveillance systems and smart home technology.

Tour an Automated Home with Crestron Solutions

Home automation can be convenient for anyone, but it can be life-changing for some. Smart home technology can extend throughout the house, making everyday tasks more manageable for those with disabilities. Watch this video and tour a home automated with Crestron solutions.

When you take advantage of Crestron solutions for home automation, you open yourself to a whole new world of possibilities. You can adjust the temperature, open and close doors and windows, and even operate your television, all from a single interface. When you can manipulate just about anything in your home with the touch of a button, it’s much easier to get around and perform your daily tasks. This can make a world of difference to those who deal with disabilities.

TVTI specializes in home automation in Chicago. Check out our website or give us a call at (312) 265-3760 to learn about our automation design services.

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